Sanford Health Patient Care Technician Inpatient - General Medicine in Luverne, Minnesota
Job Title: Patient Care Technician Inpatient | General Medicine | Luverne
Department : General Med Routine
Job Schedule: Part Time
Hours Per Shift: 8 hr
Performs basic patient care services and supports activities of the patient care unit. Patient Care Technicians are multi skilled to provide expanded bedside services under the direct supervision of a Registered Nurse. Patient Care Technicians have knowledge of and utilize appropriate age-related patient care protocols relating to the physical and psychological needs of all ages of patients. Must be able to work with growth and development needs of unique client populations. Knowledge of medical terminology and medical equipment/supplies preferred.
Patient Care Technician performs reception duties and clerical tasks and must have strong verbal communication skills. Primary emphasis is on customer service to patients and co-workers. Displays professionalism and promotes an atmosphere of mutual respect and cooperation. Answers and directs phone calls to appropriate areas of the clinic and hospital, creates an electronic patient file and greets patients. Coordinates clinic and hospital related appointments with appropriate departments. Registers patients for the emergency department, inpatient area, and unscheduled outpatients obtaining necessary patient information for insurance and other billing information. Completes all registration and admissions workflows in the Emergency Department as assigned Coordinates interpreter services and informs patient of consent and insurance policies authorizing signatures. Processes mail and faxes. Responsible for coordinating follow up appointments and tests. Responsible for ordering office supplies required for location. Knowledge of business office procedures. Ability to read, understand, and follow oral and written instructions, maintain confidentiality of sensitive information. Makes copies of patient information for transfers and discharges to or from our facility. Assists in staffing variances in coordination with shift coordinators and nurse managers. Reports to shift coordinator, nurse manager and CNO. Complies with other job related responsibilities that may be assigned by the shift coordinator, nurse manager or CNO. Other duties to include monitoring of unit/ facility via controlled access doors. Must work collaboratively with other health care team members; demonstrate effective customer and interpersonal skills including a good command of the English language. Job Knowledge and Skills: Must be able to work with growth and development needs of unique client populations.
CPR High school diploma or equivalent. Previous experience with clerical/business services, communications equipment, and computer entry are desirable but not essential. Previous patient care experience/certification in nursing assistant preferred but not required. HUC/secretarial training preferred. Must have basic math skills for troubleshooting with telemetry equipment
About Sanford Health:
At Sanford Health, we are dedicated to the work of health and healing. Every day, we show that commitment by delivering the highest quality of care to the communities we serve. We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.
In addition to strong clinical care, we are also committed to research, education and community growth. We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases. We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.
The entire team at Sanford Health recognizes the value of healthy families and communities. We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-243-1372 or send an email to firstname.lastname@example.org .
In compliance with federal law requiring employers to verify new employees' U.S. employment eligibility, Sanford participates in E-Verify. To learn more click here for English Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterEnglish.pdf or here for Spanish Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterSpanish.pdf .
Job Function: Nursing
Job Schedule: Part Time
Req Number: req9659